TrustRadius Insights
Buildertrend is a versatile software that serves as a primary means of communication, job tracking, financing, and product orders for …
Starting at $299 per month
View PricingOverview
What is Buildertrend?
BuilderTrend is a construction management system. It includes functionality for pre-sale, project management, financial management, and customer management processes. It also provides mobile accessibility.
Recent Reviews
Pricing
Core
$299
Cloud
per month
Pro
$499
Cloud
per month
Premium
Contact for quote
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.trustradius.com/buyer…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
This MISTAKE Nearly Put me OUT of Business
YouTube
Real homeowner stories: HDR Remodeling | Always in the know
YouTube
Buildertrend University spotlight: NS Builders | Face-to-face time with Buildertrend coach
YouTube
How does Buildertrend Takeoff work? Here’s a quick preview
YouTube
Buildertrend University spotlight: David Reid Homes | Training the trainer
YouTube
Coming soon: Schedule feature updates
YouTube
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Buildertrend?
Buildertrend is a cloud-based construction project management software used by homebuilders, remodelers and specialty contractors. Since 2006, the vendor states they have empowered the construction industry with a better way to build. They boast more than 1 million users across more than 100 countries have chosen Buildertrend as their preferred platform for real-time collaboration throughout each and every stage of the building process. Their software aims to help construction professionals complete more projects while reducing delays, eliminating communication errors and increasing customer satisfaction.
Buildertrend Screenshots
Buildertrend Competitors
- Microsoft Excel
- Microsoft Projects
- Pen and Paper
Buildertrend Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
BuilderTrend is a construction management system. It includes functionality for pre-sale, project management, financial management, and customer management processes. It also provides mobile accessibility.
Microsoft Excel are common alternatives for Buildertrend.
The most common users of Buildertrend are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(36)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Buildertrend is a versatile software that serves as a primary means of communication, job tracking, financing, and product orders for companies in the construction industry. Many users find it essential for running a successful company, especially larger ones. For example, Coval Homes, a home builder in Washington, relies on Buildertrend as their main platform for various aspects of their work, excluding the marketing team. Similarly, Three Amigos Roofing, Inc. uses Buildertrend to streamline processes and maximize revenue in the roofing business.
One of the key benefits reported by users is the time-saving automation capabilities of Buildertrend. Tasks such as creating estimates, using digital signatures, and collecting down payments electronically are automated, allowing users to focus on other important aspects of their work. Additionally, Buildertrend aids in proper organization by providing features for managing leads, ongoing jobs, and previous projects. Users can import and customize job site templates for each project, ensuring that all necessary documents, photos, subcontractors, and vendors are assigned to their respective roles.
Furthermore, Buildertrend is highly regarded for its financial management capabilities. It allows users to track and manage all aspects of residential remodeling projects, including customer information, schedules, selections, change orders, invoices, and payments. This comprehensive approach provides users with greater control over project finances. Additionally, the ability to link all documents and tasks to the calendar gives visibility on roles, dates, and times for each phase of a project.
However, some users have expressed concerns about pricing changes made by BuilderTrend. They feel that the software has become too expensive for smaller contractors. Another potential challenge is the initial setup process which can be time-consuming and may require multiple iterations to get it right.
In summary, Buildertrend offers a range of useful features for companies in the construction industry. From automating tasks and organizing projects to managing finances and improving communication between teams and clients; this software has become a valuable tool for many users. While there are some concerns about pricing and initial setup, the overall benefits reported by users make Buildertrend a popular choice for managing construction projects effectively.
Homeowner portal: Users have found the Homeowner portal in Buildertrend to be excellent, with easy access to project details and effective communication with the team. Several reviewers appreciated the feature that keeps confidential items separated for security purposes.
Cost Tracking: Many users highlighted the Cost Tracking feature in Buildertrend as a valuable tool for managing change orders, product orders, contracts, and more. The Financing section was particularly useful in keeping everything on track for both users and homeowners.
Daily Logs: The Daily Logs feature in Buildertrend has received high praise from users who have multiple ongoing jobs. It is seen as extremely helpful in keeping the whole team on the same page and providing valuable insights into project progress.
Lack of CRM Tools: Some users have expressed that Buildertrend lacks robust CRM tools compared to other platforms, such as Salesforce or Hubspot. They feel that this limits its effectiveness for sales and marketing purposes.
Notification Customization Issues: Several users have reported difficulties with receiving notifications from clients on Buildertrend. Specifically, they mention challenges in customizing notification lists for specific jobs. Users suggest the need for a separate option to receive direct message notifications.
Limited Trial Period: A common sentiment among reviewers is the desire for a more flexible trial period. While Buildertrend offers a 30-day money-back guarantee, some users believe that this falls short compared to having an actual free trial. They express the need for a longer trial period to fully evaluate the software's suitability for their needs.
Users commonly recommend the following strategies when using BuilderTrend:
-
Use BuilderTrend right from the beginning and take advantage of its various features for construction project management. This recommendation is based on the belief that BuilderTrend is a great choice with good support, easy usability, and multi-functionality. It is seen as a must-have tool for any contractor, providing all necessary job information in one place.
-
Only utilize the specific features of BuilderTrend that are necessary to avoid time-consuming tasks. This suggestion emphasizes the need to focus on the essential functions of the software to optimize efficiency and prevent unnecessary complications.
-
Seek assistance from BuilderTrend's support team for training and guidance. Users advise relying on the support team's expertise to fully understand how to use the application effectively. Additionally, they suggest considering integration with other software for better functionality.
Overall, users recommend starting with BuilderTrend from the beginning and selecting only the necessary features to streamline construction project management. They also emphasize reaching out to the support team for training and assistance when needed.
Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
Coval Homes, a Washington home builder, is using Buildertrend as our primary means of communication, job tracking, financing, product orders, and much more. We've been extremely happy to use this system for about 5 years or more now.
All team members use this system in some aspect with our marketing as the only exception. Our sales and marketing teams use another CRM with more sales and marketing tools, which is why Buildertrend was given an 8/10 score in my estimation.
All team members use this system in some aspect with our marketing as the only exception. Our sales and marketing teams use another CRM with more sales and marketing tools, which is why Buildertrend was given an 8/10 score in my estimation.
- (Customer Service Tools) Buildertrend has an excellent Homeowner portal allowing them to view their details easily, communicate well with us, and keep confidential items separated for security.
- (Cost Tracking) Through Change Orders, Product Orders, Contracts, and more, the Financing section keeps everything on track for us and the Homeowner.
- (Daily Logs) My personal favorite. We have somewhere in the neighborhood of 300 ongoing jobs. It helps me learn and stay on the same page with the whole team by checking the daily logs every day and seeing where each project is at.
- (Customer Info & Filters) Through a wide range of specifications and options, Buildertrend allows us to quickly search and find the right projects fast.
- (Sales) In our opinion, respectfully, Buildertrend just does not have anything close to the CRM Tools that others like Salesforce or Hubspot have.
- (Marketing) Same as the answer above. If you want to market your business and get fast data on how your ads, website, or other tools are doing, Buildertrend just doesn't have it.
- (Notifications) After about two years of using Buildertrend, I still have issues with NOT receiving notifications that I get from Clients. Because we have a big team of people, it is best practice to take certain people off the general notification list for specific jobs. It would be great if there was a way to do that but still receive a notification if you got a direct message from someone.
- (Positive) While I don't have real dollars or data to share, I can definitely say that Buildertrend helped our business to grow. Buildertrend streamlined and continues to streamline our processes. We are not just more efficient, we are more effective as a team.
- (Negative) Sales and Marketing were handicapped by Buildertrend for a number of years. After switching to an alternative CRM for these two teams, our online presence and number of sales have increased.
(Hubspot) For Sales & Marketing, it is really a killer awesome program that I would encourage Buildertrend to look into.
Hubspot is just on another level of intelligence and access that Buildertrend doesn't match up to.
At the same time, perhaps HubSpot lacks what Buildertrend has on the Finance and Construction Management side - that I don't know.
Our business is virtually complete by combining both of these platforms together across our teams.
Hubspot is just on another level of intelligence and access that Buildertrend doesn't match up to.
At the same time, perhaps HubSpot lacks what Buildertrend has on the Finance and Construction Management side - that I don't know.
Our business is virtually complete by combining both of these platforms together across our teams.
November 24, 2020
Building Bigger with Buildertrend
I work for the General Contractor as the Operations Manager. He has used Buildertrend in the past and liked it. Buildertrend is a complete management system and it's really quite essential to running a successful company. The larger the company I think the more sense this product makes - not that it isn't important for all sizes. But the cost is a little high when initially assessing the product - however, it is the top of the line in the industry and it does offer a superior service. Overall, I don't think you go wrong with Buildertrend and it's a must-have for construction companies.
- Manages in one place - crucial for organization.
- Professional, across the board it provides companies with a seamlessly organized and flawless presentation - to subs/vendors/owners/etc.
- Time Saver - you don't have to dig around through files/create templates/flip through your contact binder - it's all there.
- Practical tools- designed for contractors. You get what you need - period.
- A 30 - day money back guarantee isn't the same as a "free trial".
- Quickbooks and Buildertrend Joining teams would be next level.
- Huge ROI - the more organized and efficient our team is the more deals we can chase.
- Cuts out the estimating and cost mistakes which adds tremendous value.
- Small price to pay for the monthly fee when it comes down to it.
I have tried some competitors. Overall, there are some alternatives but personally, I feel that Quickbooks is the "Google" of management systems. The customer service is amazing and they offer a no-hassle product. The only wish would be that they had offered a true "free trial" initially. If I wasn't recommended the product I'll be honest, my chances of moving forward with Buildertrend start to diminish to some extend. These days it's getting harder just to "take a company's word for it". You can say all day you will help my company but until I see it for myself, it's a hard thing to move forward and feel good about. Even with the 30 day back guarantee - people don't know how difficult/how long the process will be to get your money back. It feels like an empty promise.
March 09, 2019
Join the BuilderTREND
BuilderTrend is used within the construction industry for project scheduling, project management, financial management, customer management, and service management. It allows home builders, remodelers, specialty contractors and general contractors to utilize a customer relationship management system, bids, and proposals. This is accomplished through project management tools including scheduling, budgeting, time sheets, etc. while also providing access to customer management tools such as warranty requests and payment processing. The program also has various other capabilities like estimating, takeoff and more.
- The ability to see information from a variety of devices, i.e. in the field.
- Large storage space for documents, photos, etc. with everything in one place.
- Easy to use and excellent customer service team.
- Each feature is extremely detailed with ease of scheduling, selection, etc.
- Relatively pricey.
- Some features, such as financials and the Gantt chart, are more challenging to grasp.
- The entire team needs to utilize the software in order for it to be functional.
- Staying on schedule.
- Establishing, analyzing and not exceeding the budget.
- Coordinating information throughout team members.
The program has outstanding customer service. With project scheduling, project management, financial management, customer management, and service management capabilities in a single suite, there's really not much this program can't do! Owners generally love the use of this software as well, giving them the ability to view daily logs, photos, schedules, etc.
November 12, 2018
BuilderTrend is a must have tool for any residential remodeling contractor or builder.
We use BuilderTrend to track and manage all aspects of our residential remodeling projects. Including customer information, schedules, selections, change orders, invoices, and payments.
- The subcontractor PO management area makes managing the scope of work and payments for each subcontractor extremely easy and is well organized.
- The material selections section also greatly simplifies and organizes a somewhat challenging aspect of remodeling.
- The ability for customers to view the total project cost and make payments online is a major time saver and improves our cashflow.
- I think that the CRM component could use some development.
- I think that tracking "tasks" or "to do's" could use some development.
- It's been well worth the money and probably saves me at least one full-time person in the office every year.
October 25, 2018
So Simple Everyone Will Want To Use It
As the owner of Three Amigos Roofing, Inc. I use BuilderTrend to streamline processes and maximize revenue. The first part of my process is creating an estimate and submitting it to my customers. I save time by automating the following processes: creating estimates, using digital signatures, and collecting down payments electronically once the homeowner has approved the contract. When building an estimate, the first step is using proper cost codes and line item descriptions. This sets me up for a successful transition when the job is won. Next, I will mark the lead opportunity as sold. All of my files, pictures, communication, and estimate will then push over to the job site dashboard. This allows me to keep my leads organized and my ongoing and previous jobs separate. Once the lead becomes a job, I then import a job site template. This job site is customized for the project. In this example, the project is a roof replacement. Once the job site template is selected, my entire job is built out with the proper documents and photos in the right place and the proper subcontractors and vendors assigned to their role in the build. I use the approved estimate to create my material work order that will be sent over to my supplier. I then go back to the approved estimate and create my roofers work order that will be sent over to my subcontractor to sign off on prior to the job starting. All of these documents and tasks are linked to my calendar so everyone knows their role, date, and time each phase will start and end. In the event there is a shift in the schedule, I will update the calendar and all other phases will be updated simultaneously. We’ve tried many different CRM and Project Management tools. We still do every day. We found it was always the processes and workflows that we put together outside of that tool and then implemented in that tool that helped us grow. Processes and workflows are the things that help you move a project from point A to point B. The tool is there to support and execute that process. We fit our business into the tool (BuilderTrend). We found BuilderTrend to be the best software to manage our roofing business. In fact, in our first year in business, we generated $250k in revenue by using a simple process that we repeated over and over the same way every day.
- BuilderTrend is a true all-in-one solution. Other programs such as JobNimbus are extremely basic and claim they provide the same features BuilderTrend provides. In a way they do, but it's not seamless. It creates more work when the goal is to simplify redundant processes so everyone will want to participate.
- The price point is affordable for everyone.
- Their team works daily to make improvements based on their clients' requests.
- Onsite consultants. There is a demand for this service that is great enough to allow outside BuilderTrend Super-Users like me to partner with BuilderTrend and make this a reality.
- As their company grows, their support needs to grow as well.
- Provide incentives for Super Users that are helping BuilderTrend acquire new business. Advocates should be their best friend.
- I started my business because of BuilderTrend.
- My return on investment was 933% in year one.
- BuilderTrend has not only helped me double my business year over year, but it's also created a new career for myself as a BuilderTrend consultant for new or existing users looking to maximize their ROI faster.
BuilderTrend allows me to see a full view of all my jobs in one place. I picked it for this reason. I wanted a solution that subcontractors would be able to use without having to do anything except open their email to get the information they needed to get the job done on time. I've made it so simple that everyone I work with wants to use BuilderTrend. In fact, most of the subcontractors I work with have implemented BuilderTrend because they saw how easy my day to day operations are.